The Time and Billing Solutions team wants to ensure our customers get the most value possible for their investment in our solutions. We are focused on making our solutions work better for you every day and providing you with the support needed to keep your system up and running.
SUBMIT A SUPPORT CASE
If you are having an issue with one of our solutions, please submit a support ticket using the Time and Billing Solutions Support Form below. A member of our Support Team will respond to your inquiry on a first-come-first serve basis. We attempt to respond to inquiries within 24 hours of receiving your request.
NEED A SUPPORT PLAN?
We offer several support plan options to ensure Time and Billing Solutions customers receive the assistance they need in the most cost effective way possible. If you need a support plan, please call our Sales team at 973-396-1741 or e-mail us at firstname.lastname@example.org.
NEED REMOTE ASSISTANCE?
In some cases, our Help Desk Technicians may need to connect to your system to properly troubleshoot and assist with an issue you are experiencing. When requested to by our one of our Help Desk Technicians, please click the attached button to initiate the remote connection session.
HAVE A PRODUCT SUGGESTION?
We are always looking for a way to make our solutions a better fit for your time and billing needs. We welcome your feedback on how we can better our products, please click the product for which you which to submit an enhancement request below.